The Virginia Cannabis Control Authority has launched a statewide survey asking medical marijuana patients to provide feedback that regulators say will help guide future improvements to the program.
The patient satisfaction survey is open to all Virginia medical marijuana patients and takes approximately 10 to 15 minutes to complete. Responses will be accepted through October 16.
Regulators say the survey is intended to provide a clearer picture of how patients experience the state’s medical marijuana system and identify areas where changes may be warranted.
More than 114,000 unique patients visited a Virginia medical marijuana dispensary and made at least one purchase during 2025, according to the Cannabis Control Authority (CCA).
“Patients bring an important perspective to the medical cannabis program because they experience it firsthand,” said Jamie Patten, acting head and chief administrative officer of the CCA.
The agency conducted its first medical marijuana patient satisfaction survey in 2024. Feedback from that survey resulted in a recommendation that Virginia expand marijuana training and educational opportunities for health care providers.
The CCA says it subsequently implemented additional provider education opportunities in response.
Previous state survey data has also provided regulators with information on why patients use medical marijuana, their experiences obtaining certifications and purchasing products, and their overall satisfaction with the program.
Virginia allows licensed practitioners to issue written medical marijuana certifications to patients with a condition or disease that the practitioner determines may benefit from cannabis products.
Unlike states that maintain a specific statutory list of qualifying conditions, Virginia gives practitioners broader discretion in determining whether medical marijuana may be appropriate for an individual patient.
The CCA said responses to the new survey will be used to identify opportunities to strengthen the program and better meet the needs and expectations of patients.
